Everyone has their own preference when it comes to traveling, and the way that people are traveling seems to be changing. The hospitality industry is constantly looking for ways to deliver an exceptional experience to guests. Recently the hospitality industry has found itself navigating through drastic changes spurred by competition. Airbnb, a home-sharing tech company that has existed for just under a decade, has managed to cause disruption in the traditional hospitality market with the development of a sharing economy.
55 million. According to the American Hotel and Lodging Association (AHLA), that is how many online hotel booking scams occur each year. With the convenience and increasing number of online reservation sites, hotel booking scams are becoming more frequent. One in four American travelers have reported booking on what they thought was a hotel website but later find out it was another site, according to AHLA.
It’s not me, it’s you! But how do you express that politely when it comes to breaking up with a hotel?Every hotel knows that when a company or person goes out to bid it is a competitive process with multiple bidders. So when you and your client find the PERFECT hotel, what happens to all the others?